Privacy Policy
This page explains what personal information Cytera Peptides collects, why, and what happens to it. It is written to be read, not skimmed past.
What we collect
- Order information. Name, shipping address, email address and phone number, plus the contents of your order. This is what fulfilling an order requires.
- Account information. If you create an account: your email address, order history and saved addresses.
- Messages. Anything you send through the contact form – including order and lot numbers you quote – and by email.
- Reviews. If you leave a product review, the name and content you submit are displayed publicly with it.
What we deliberately do not collect
We never see or store card numbers. Payments are not processed on this website – you pay through the payment service you choose at checkout, on that service’s own platform, under its own privacy policy. No payment credentials pass through or rest on our servers.
Cookies
- Session cookies keep your cart and checkout working. The site does not function without them.
- Cache cookies are set by our caching layer to serve pages faster.
- Analytics. We may use Google Analytics to understand aggregate traffic – which pages are read, where visitors come from. This data is aggregated and is not used to identify you.
We do not run advertising trackers, and we do not sell or rent personal information to anyone.
Who your information is shared with
- Shipping carriers receive your name and address, printed on the label.
- Our hosting and email providers process data on our behalf to run the site and send order emails.
- Payment services you choose to pay with handle your payment under their own terms; we see the confirmation, not your credentials.
- Nobody else, unless the law requires it.
How long we keep it
Order records are retained as long as tax and accounting law requires. Contact messages are kept for as long as they are needed to resolve the matter they concern. Account data is kept until you ask us to delete the account.
Your rights
Email cyterapeptides@gmail.com to request a copy of the personal data we hold about you, to correct it, or to have it deleted. Deletion requests are honoured except where a record must be retained by law (for example, tax records of completed orders). We reply to all such requests within 30 days.
Where data lives
The site is hosted in the United States and your data is processed there.
Changes
If this policy changes, the new version is published on this page. We do not apply changes retroactively to data collected under an earlier version.
Contact
Privacy questions: cyterapeptides@gmail.com.